Frequently Ask Question’s

Yes, Ruler Premium Shoe Cleaner does not contain any harsh chemicals or abrasives, is 97% natural, and is biodegradable.
Ruler Premium Shoe Cleaner is safe to use on all colours and delicate materials like leather, vinyl, nylon, cotton mesh, canvas, suede and more.
ATTENTION: We highly recommend using our Premium Shoe Cleaning Brush made of horse hair to clean premium leather, suede, nubuck, nylon, cotton mesh and other delicate materials as it is gentle on the surface.
ATTENTION: When cleaning suede, we recommend that you try on an inconspicuous area first before total cleaning. We do not recommend cleaning dyed suede, as dyed suede is likely to bleed upon contact with water. Individual results may vary, please use at your own risk.
Not at all, Ruler Premium Shoe Cleaner will even help to reduce yellowing that has already stained the sneakers.
Ruler premium shoe cleaner is made of natural soap, coconut oil, glycerin & surfactant.
Every day for better maintenance and conditioning.
We accept major credit cards like Visa, MasterCard and online banking.
Ruler prides itself in providing a safe and secure shopping experience. Your personal information will be kept secure and confidential during the entire checkout process.
Currently we only offer shipping within Malaysia.
Within 1-3 working days for domestic shipping upon confirmation of purchase.
A confirmation email with shipping details will be sent to you once the shipment is confirmed.
Yes, you can ship your shoes over or visit our designated partner outlets to drop off and pick up.

Please feel free to contact us at info@ruler.com.my with any further questions, comments and/or suggestions.

RULER DOES NOT ACCEPT ANY RESPONSIBILITY AND WILL NOT BE HELD LIABLE FOR ANY DAMAGE TO YOUR PROPERTY WHILE USING RULER PREMIUM SHOE CLEANER.